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Our company has been dealing with the various council departments for years, we understand how the council works, the different bylaws, and your rights as a property owner. Often the public are not aware of which tariff they should be charged for on their account or whether they should charged at all. Getting to the right department to get your account query resolved is always an issue, we will relieve you of all the stress of dealing directly with the council with your various utility accounts and do the job on your behalf. Our fees are reasonable and we only bill our clients once the work has been completed. We offer a detailed explanation of your accounts and advice to avoid further problems. Please send your stand details, account number and contact details. We will get back to you to see how we can help. Opening of rates, water & electricity accounts. Once you have purchased a property whether it is domestic, business, industrial or agricultural, you will need to open the various council accounts. As a land owner in Johannesburg you will need to pay for rates, refuse, water, sewer & electricity. Depending on what type of consumer and where your property is situated in Johannesburg depends on the Council department you will need to pay for the particular service. Currently consumers pay their utility accounts to City of Johannesburg (COJ), Eskom, City Power and JHB Water. Our service includes opening any accounts for any of the above, arranging the necessary deposits, and ensuring that the utilities are charged correctly on your account. More information on utilities charged on council accounts. Assist with clearance applications for transfer of properties. We assist in getting clearance figures. If a sellers account is correct then clearance should be issued without any delay, but due to so many council accounts having problems there will always be a delay in getting clearance figures. Our service is to assist with correcting those accounts as quickly as possible and liaising with the various departments to close the calls on the systems so that the clearance can be issued at the council without further delay. More information on the pitfalls with the current clearance process at the City of Johannesburg. Investigate valuation issues you may have with your property. Many home and business owners are unaware of what rates they should be charged. Since the new rates act has come into place there is even more chaos regarding the valuation of your property. We will confirm if your zoning, land usage and valuation is correct. If there is a problem we will raise the issue with the relevant department and get the problem resolved. More information on land valuation issues. Assist with getting refunds on accounts that have been closed. Getting a refund from the council can be a tiresome process if you do not know the correct process. We assist in getting your refund processed quickly by advising you on what documentation and information the council requires to process your refund. More information on refunds. Water or sewer leaks, Power problems or upgrades and faulty meters. If you have problems trying to get the different departments to action any of the above problems you have, we can act on your behalf. Often getting to the right person is part of the problem.